Privacy Policy
At Ozzone Hair Fixing, we value and respect the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services. By using our website and services, you consent to the practices described in this policy.
- Information We Collect
We collect various types of information to provide you with the best service experience, including:
- Personal Identification Information: This includes your name, contact details, email address, phone number, and any other information you voluntarily provide to us.
- Health and Hair Information: In some cases, we may collect additional information related to your hair and scalp condition, which helps us provide tailored hair replacement solutions.
- Payment Information: We collect payment details (such as credit card information) when you make a purchase, which is processed through secure, third-party payment systems.
- How We Use Your Information
The information we collect is used for the following purposes:
- To provide personalized hair restoration services and consultations.
- To communicate with you about your appointments, service updates, and special offers.
- To process payments and manage transactions securely.
- To improve our services and enhance customer experience.
- To comply with legal obligations and protect the safety and security of our customers.
- How We Protect Your Information
We take the security of your personal information seriously. Our company implements the following measures to safeguard your data:
- Encryption: We use encryption technology to secure sensitive data, including payment information, during transactions.
- Access Control: Only authorized personnel have access to your personal information, and we ensure our staff is trained on privacy protocols.
- Secure Servers: We store your information on secure servers protected by industry-standard security measures to prevent unauthorized access, alteration, or disclosure.
- Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your data in the following situations:
- Service Providers: We may share information with trusted third-party service providers who assist in providing our services, such as payment processors and email communication services. These providers are bound by confidentiality agreements and are not authorized to use your information for any other purpose.
- Legal Requirements: We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or other legal processes.
- Your Rights and Choices
You have the right to:
- Access and Correct: Request access to the personal information we hold about you and correct any inaccuracies.
- Opt-out: Choose to opt out of receiving marketing communications from us. You can unsubscribe from our newsletters or promotional emails at any time by following the unsubscribe instructions provided.
- Request Deletion: Request the deletion of your personal information, subject to certain legal or contractual obligations.
To exercise any of these rights, please contact us at the details provided below.
- Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience on our website. Cookies help us analyze website traffic, personalize content, and improve user experience. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our site.
- Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically to stay informed about how we protect your personal information.